The Voice of Automotive Fixed Operations
Service | Parts | Technicians | Leadership | Technology
Also coming up
The Roundtable
Fixed Ops Roundtable is a community of dealer operators, retail leaders, technicians, industry partners — listening to each other and shaping what is next.
New ideas. Real collaboration. A sustainable future for fixed ops and the people in it.
No cost. No barriers.
From the Roundtable
The latest.
Every new panel, keynote, and interview lands here the moment it airs.
Ask Genius.
Got a fixed ops question? Fixed Ops Genius answers it any time from the Fixed Ops Roundtable video library, where dealers, fixed ops directors and service leaders share what is working right now.
Or try one:
- How can my advisors raise hours per customer pay repair order?(opens Fixed Ops Genius in a new tab)
- How do I keep good technicians from leaving?(opens Fixed Ops Genius in a new tab)
- What should my parts counter track every day?(opens Fixed Ops Genius in a new tab)
- What should I cover in a ten-minute morning meeting?(opens Fixed Ops Genius in a new tab)
Fixed Ops Genius is the Fixed Ops Roundtable’s AI assistant, in beta. AI writes the answers from the Fixed Ops Roundtable video library and the web, with links to the episodes they draw on, and chats may be reviewed to improve it. Ask as a guest, or use your free Fixed Ops Roundtable account to keep your chats. How chats are used(opens in a new tab)
The latest news
All the news
The Founder
About the founder.
When I started the Fixed Ops Roundtable in May of 2019, I was tired of seeing fixed operations treated like a cost center. The service drive, the parts counter, the body shop — these are where the relationships actually live. Where customers come back. Where dealers make their margin.
We've grown into 34 virtual events, 29 in-person pop-up events, 68,000 attendees, and a Retail Advisory Board of 36 of the best operators in the industry. And we've stayed true to the original promise: we never charge for a ticket. No barriers between the people who run fixed ops and the people teaching them what's next.
That's what the Roundtable is. Everyone's welcome at the table.
The team.
Meet the full team
Angie Pascotto
Jean Ings
Gaia Cooper
Isabella Stephens
Steven Hackbarth
Laney Jakeway
Katrina Ness
Vanessa Collins
Free membership
Get the next agenda before it’s public.
Members get the agenda, speakers, and recordings direct from Ted, plus live chat and comments on every video. Free, like everything we do.